The memorandum of cooperation focuses on the application of artificial intelligence (AI) in patient-centric activities to optimize treatment efficiency, enhance the healthcare team’s expertise, engage in community-focused charitable initiatives, support emergency medical situations, and expand international cooperation. Ultimately, these efforts aim to bring practical value to millions of Vietnamese families. As part of the signing ceremony, Long Châu and the Ho Chi Minh City University of Medicine and Pharmacy Hospital also demonstrated their commitment to working closely together for a healthier Vietnam.
Embracing Technology and Enhancing Professional Competence
Long Châu and the Ho Chi Minh City University of Medicine and Pharmacy Hospital strategically partner to co-create a healthcare ecosystem for the well-being of Vietnamese people.
In addition to technology, the collaboration also emphasizes human capital. A team of leading doctors and experts from the Ho Chi Minh City University of Medicine and Pharmacy Hospital will work with Long Châu to organize in-depth training programs for the medical board, doctors, nurses, and pharmacists. This crucial step aims to standardize competencies and ensure absolute safety for customers, bringing us closer to our goal of becoming the “extended arm” of the medical industry in community healthcare.
Spreading the Spirit of Volunteering and Building a Sustainable and Humane Healthcare Ecosystem
With a people-centric approach, the collaboration between the two units continues to expand charitable activities, especially for the underprivileged and communities in remote areas. Free mobile medical examination and treatment trips will be jointly organized by leading doctors and experts from the Ho Chi Minh City University of Medicine and Pharmacy Hospital, along with a team of over 20,000 pharmacists, doctors, and nurses working at 2,240 pharmacies and 190 vaccination centers across the country (as of August 2025). These efforts will contribute to strengthening prevention, early screening, and improving community health.
Long Châu partners with the Ho Chi Minh City University of Medicine and Pharmacy Hospital’s technology team to implement AI applications in healthcare.
With a long-term vision, Long Châu will expand and spread these journeys of sharing through the “Charity Trip” program, delivering health gifts and organizing other meaningful events. These activities carry not only humanitarian value but also contribute to community building and fostering social trust in a sustainable healthcare ecosystem.
Strengthening Professional Connections and International Cooperation
Another highlight is the establishment of a direct hotline between the Ho Chi Minh City University of Medicine and Pharmacy Hospital and the Long Châu system of pharmacies and vaccination centers, creating a “safety net” for customers’ peace of mind in their healthcare journey. The connection between hospital healthcare and pharmacies and vaccination centers will enhance coordination and support for the community in various emergency medical situations that may arise within or near Long Châu’s business locations.
Extending the commitment to building a standard and safe healthcare ecosystem, the two parties also agreed to expand international cooperation, creating a bridge for the exchange of expertise between Vietnamese medical professionals and reputable hospitals and medical universities in the region and worldwide. The goal is to bring medical advances closer to the Vietnamese people and help patients easily access equitable and modern healthcare services, similar to those in developed countries.
Assoc. Prof. Dr. Nguyen Hoang Bac, Director of Ho Chi Minh City University of Medicine and Pharmacy Hospital, speaks at the signing ceremony.
Sharing about the cooperation program, Assoc. Prof. Dr. Nguyen Hoang Bac, Director of Ho Chi Minh City University of Medicine and Pharmacy Hospital, said: “As the model hospital for the University of Medicine and Pharmacy Ho Chi Minh City, our hospital closely links the three pillars of treatment, training, and scientific research, while pioneering the application of technology in all activities. We believe that the strategic cooperation with Long Châu will offer modern, safe, and comprehensive healthcare solutions for patients, contributing to a humane and standard healthcare ecosystem.”
Ms. Nguyen Bach Diep, Chairman of FPT Retail and General Director of Long Châu Pharmacy and Vaccination Center System, shared: “We believe that community healthcare requires the joint efforts of multiple parties, and the connection between hospitals and the pharmacy-vaccination system will bring more practical values to the people. Our collaboration with the Ho Chi Minh City University of Medicine and Pharmacy Hospital is a significant step in bringing safe, modern, highly professional, and accessible medical services closer to the community. With our mission of ‘For a healthier Vietnam,’ we aim to spread sustainable and humane values in community healthcare, together with leading medical professionals.”
A Relentless Journey for Community Health
Previously, Long Châu and the Ho Chi Minh City University of Medicine and Pharmacy Hospital have accompanied each other in many meaningful programs, from advanced training in cardiopulmonary resuscitation, anaphylaxis management, and cardiopulmonary resuscitation to organizing mobile health check-up trips and providing free medicine for people nationwide. This solid foundation has led to this strategic cooperation agreement, expanding the scope and enhancing the quality and sustainability of our activities.
Long Châu and the Ho Chi Minh City University of Medicine and Pharmacy Hospital share the goal of building a modern, humane, and sustainable healthcare ecosystem.
In the spirit of the Resolution of the Politburo on breakthroughs in caring for the people’s health, meeting the requirements of national development in the new era, the two units are committed to extensive cooperation, placing the people at the center of all programs. From technology connectivity and medical expertise development to spreading social responsibility, the Long Châu Pharmacy and Vaccination Center System and the Ho Chi Minh City University of Medicine and Pharmacy Hospital are united in building a modern, humane, and sustainable healthcare ecosystem for a healthier Vietnam.
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