For two consecutive years, OCB has consistently published its independent Sustainability Report, showcasing the bank’s robust transformation journey in line with its Sustainable Development Strategy. This strategy aims to comprehensively greenify all operations and advance the pioneering Green Bank initiative, aligning with the government’s Net Zero goals.
The report’s content is meticulously crafted to comply with the disclosure requirements outlined in Circular 96/2020/TT-BTC. It also adheres to the Global Reporting Initiative (GRI) standards established by the Global Sustainability Standards Board (GSSB), ensuring transparency, adherence to international norms, and ease of comparison with global practices. Notably, the 2024 Sustainability Report is published in both Vietnamese and English, facilitating access for international customers, investors, and partners to OCB’s sustainable transformation journey.
Under the theme “Crafting a Green Future,” OCB highlights significant achievements across key areas: sustainable economic practices, expansion of green finance and inclusive banking, climate change risk management, biodiversity conservation, and environmental and social impact management within a sustainable supply chain.
Key milestones in OCB’s “Crafting a Green Future” journey for 2024
In governance, OCB upholds modern standards, enhancing the role of board committees, particularly the Sustainable Development Committee, in overseeing the Sustainable Development Strategy. The bank has also improved its comprehensive and timely disclosure mechanisms. OCB has entered a strategic partnership with the International Finance Corporation (IFC) to receive advisory support on green banking transformation, digital banking services for SMEs, and the enhancement of its Environmental and Social Risk Management Framework in credit operations, with IFC’s guidance.
In green lending and sustainable finance, OCB has continuously expanded its loan portfolio for sustainable development projects across various sectors, supported by international financial institutions like IFC and DEG. As a result, the bank’s green credit balance grew by nearly 30% compared to 2023, focusing on renewable energy, green buildings, and sustainable agriculture. This growth underscores OCB’s commitment to directing capital toward initiatives with positive environmental, community, and social impacts.
Maintaining its leadership in digital transformation, OCB achieved remarkable results by the end of 2024. Digital transactions accounted for 96.2% of all transactions, with platforms like OCB OMNI and Liobank experiencing significant growth. The Open Banking model drove a 150% increase in API transactions compared to 2023, expanding the digital ecosystem and introducing new customer benefits. These achievements not only enhance user experience but also promote inclusive finance, aligning digital transformation with OCB’s broader sustainable development goals.
Internally, OCB focuses on efficient energy and resource use, emission reduction, and compliance with environmental regulations. The bank has implemented digital process automation, sustainable material initiatives, and smart, efficient operational designs. In 2024, these efforts yielded positive outcomes, including a reduction of over 2,000 m³ in water usage and more than 20,000 plastic bottles in environmental emissions, among other notable achievements.
OCB prioritizes people-centric sustainable development, maintaining a balanced gender ratio in its workforce and management. In 2024 alone, the bank conducted over 500 training courses, totaling more than 255,062 training hours for its staff, alongside programs to develop potential employees and build a strong foundation for the future. Beyond business operations, OCB engages in meaningful community and environmental initiatives, such as the OCB Pin Hunter campaign: “Recycling Batteries for a Greener Earth,” reforestation efforts, school construction, poverty alleviation, disaster relief, and practical donation programs for society.
OCB’s CEO, Mr. Phạm Hồng Hải, stated, “In this era of growth, OCB aims not only for scale expansion but also for comprehensive transformation. We create value by becoming a trusted strategic partner, helping customers realize their dreams and ambitions through superior digital capabilities and a sustainable development strategy. Our mission is to build a bank where innovation, efficiency, and responsibility go hand in hand.”
Kim Ngân
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