Mailisa Headquarters in Ho Chi Minh City Shuts Down Following CEO’s Indictment

On the morning of November 22nd, our reporter observed that Mailisa Beauty Clinic, located at 86-88-91 Huynh Van Banh Street, Cau Kieu Ward, Ho Chi Minh City, had temporarily ceased operations. This followed the arrest and prosecution of Ms. Phan Thi Mai, Director of Mailisa Beauty Clinic Co., Ltd., by the Ministry of Public Security's Investigation Agency on charges of "smuggling."

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As observed by Tien Phong’s reporters, the main entrance of the facility remains completely closed. A security guard is stationed at the front area, only opening the door when someone enters or exits. On the left side of the building is the entrance to the basement parking, also guarded but noticeably quiet, with no customers observed entering for services as usual.

Footage of the company headquarters.

At around 8:15 AM, a female employee in Mailisa uniform, wearing a mask, entered the basement. No additional staff or customers were seen during the reporter’s observation period.

In a brief exchange with the reporter, the parking attendant stated, “The facility is currently suspended from operation, and all beauty treatments for customers have been halted.”

Previously, on November 13th, law enforcement authorities searched this beauty facility. After reopening on November 14th, the number of employees reporting to work decreased, and customer traffic was significantly lower than usual.

Mailisa’s main headquarters in Ho Chi Minh City on the morning of November 22nd.

On November 21st, the Investigation Police Agency of the Ministry of Public Security issued an arrest warrant for Ms. Phan Thi Mai, the operator of the Mailisa beauty clinic system with dozens of branches nationwide.

Alongside Ms. Mai, the Ministry of Public Security charged seven other individuals with “Smuggling”. All are involved in the import and sale of cosmetics within the Mailisa ecosystem, managed by Ms. Mai and Mr. Hoang Kim Khanh, CEO of MK Skincare.

According to the Ministry of Public Security, investigations revealed signs of violations in cosmetic business operations, including suspicions of importing low-cost cosmetics from Guangzhou, relabeling them as premium products with false origins and ingredients, and selling them at high prices.

Mr. Hoang Kim Khanh and Ms. Phan Thi Nga, owners of the Mailisa system, have been charged. Photo: C.A.

C03 is currently expanding the investigation into: the origin of the cosmetic batches, the scale of smuggling, related financial flows, the roles of legal entities within the Mailisa ecosystem, and the responsibilities of individuals involved.

Following the arrest of the system’s owner, many customers reported that the facility on Huynh Van Banh Street has suspended customer services, with many treatments being rescheduled. Other branches are also reportedly limiting operations to facilitate inspections and verification by authorities. Some facilities, after being inspected by the police, have ceased operations entirely.

As the case expands, the operations of the Mailisa system in Ho Chi Minh City and other provinces are likely to be impacted in the near future.

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