While banking services have become almost fully digital, the initial account ownership process—the first step to accessing advanced services—remains heavily manual.
SMEs’ needs are growing more complex and demanding
In reality, businesses often face a lengthy journey, from waiting for document approvals and submitting additional paperwork to making multiple trips between offices and bank branches. These disruptions not only waste time but also directly impact business operations, especially for fast-growing enterprises.
Mr. Q (Da Nang) shared, “In the traditional model, almost every bank requires the legal representative to physically visit a branch to open a new account. Signing paper documents and presenting hard copies of various documents are mandatory. A processing time of 3–7 business days is expected.”
Due to the time-consuming account opening process, some businesses have opted for temporary solutions. Mr. P (Cau Giay) shared, “Being too busy, he once resorted to manual record-keeping and consolidating cash flow from multiple branches. However, over time, he spent even more time due to the complexity of control, data discrepancy risks, and pressure from tax authorities and auditors.”

Having to “trade” management time for handling bank procedures becomes a significant opportunity cost for businesses.
He added that upon learning about MB’s 3-minute online business account opening service, he tried it immediately. By saving time on bank visits, he could focus on opening three new sales points in the North, launching the program as planned.
He stated that from now on, his business prioritizes using MB’s BIZ MBBank app, as MB has fully digitized the process, from account ownership and identification to signing and operations. The focus is on eliminating the need for travel and paper documents in the account ownership process.
Open an account online in just 3 minutes, no bank visit required
An MB representative shared, “If opening a new account remains dependent on leadership approval, it will always be limited. Therefore, MB supports online account opening in just a few minutes, enabling businesses to proactively launch pilot sales points and test local markets faster.”

MB implements full digitization for businesses: from account ownership, identification, and signing to operations, aiming to minimize travel and paperwork, providing SMEs with a fast, seamless online account ownership experience from the start.
Businesses need only an internet-connected device to open an online business account in just 3 minutes, through a few simple steps.
First, download the BIZ MBBank app—MB’s digital bank for businesses. Then, take a photo or upload the business registration certificate—MB’s OCR technology automatically recognizes and fills in the information, minimizing manual input for users.
Finally, MB verifies the legal representative online using eKYC and NFC through facial recognition and ID documents, ensuring legal compliance without a physical meeting. The business and MB sign the contract using CA digital signatures in a digital environment, eliminating the need for printing or courier services for hard copies.
Premium account numbers—a “soft” benefit with significant brand value
BIZ MBBank also offers premium account numbers with a total value of up to 400 million VND for new business accounts.
Businesses can choose from three main options: account numbers ending in 6868◊, symbolizing prosperity and wealth in Asian business culture; numbers matching the business registration or tax code for consistency and ease of recall; or custom sequences aligned with the company’s philosophy and core values.

Neat, patterned account numbers create a professional impression on documents like contracts, quotes, and invoices.
For many Vietnamese business owners, a premium account number also serves as a “feng shui signal” when opening new branches or entering a critical growth phase. Though hard to quantify, this psychological factor significantly influences bank selection.
In the trend toward transparent business operations, a clear operational history makes a business account a valuable “asset.” MB’s digitization policy and BIZ MBBank’s technology enable businesses to quickly open accounts, start operations, and access special MB incentives for growth and sustainable operations, creating a seamless, convenient experience from the first step of engaging with banking services.
With its technology, MB aims to help Vietnamese SMEs truly leverage the benefits of digital transformation, not just during service usage but from the moment they partner with the bank.
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