The motorcycle was caked in mud, but he persevered, for as he explained, “This is when customers need me most.”
From special incentives… to tireless strides through flood-stricken areas
In the aftermath of typhoons 10, 11, and the recent typhoon 13, which caused severe damage, FE CREDIT (a member of VPBank’s financial ecosystem) swiftly activated its “rapid response” mode, launching special incentive programs tailored for customers in flood-affected regions across Northern and Central Vietnam. After a brief period of urgent coordination and resource mobilization, these special support packages were implemented: a 50% interest rate reduction for residents of Thai Nguyen, Bac Ninh, Lang Son, Cao Bang, Hue, Da Nang, Khanh Hoa, Dak Lak, and Gia Lai, without requiring proof of actual damage; and a motorcycle loan program with interest rates starting at just 0.5%.
As a long-serving FE CREDIT employee in Dak Lak, Ms. Ngoc Dung vividly recalls a middle-aged customer standing amidst his family’s waterlogged belongings and motorcycle, sighing, “If I can’t repair this bike, I’ll need to buy a new one immediately to continue selling goods, earn income, and rebuild my home after the flood.” Upon learning he qualified for the loan incentive, a rare glimmer of relief lit up his eyes. “Hearing him share his struggles made me incredibly proud of the meaningful work my colleagues and I do,” Ms. Dung shared emotionally.
For many FE CREDIT staff in the North and Central regions, the post-flood days were a marathon of visits to dilapidated homes, eroded roads, and anxious conversations with locals.
Numerous trips required navigating severed routes, and many consultations took place under mud-splattered awnings. Yet, every FE CREDIT employee shared the same thought: “If we don’t show up, families may wait days longer to repair their homes, reopen their shops, or fix their vehicles to resume their livelihoods.”
Thanks to their resilience, thousands of flood-affected customers accessed timely financial support. This wasn’t just a loan—it was a financial lifeline, a helping hand to get back on their feet.
15 Years of Impact: When Consumer Finance Meets Community Responsibility
These flood-relief policies are part of FE CREDIT’s enduring 15-year journey, “Standing Together for the Community, Realizing Dreams.” Recently, FE CREDIT partnered with reputable media outlets like Sai Gon Giai Phong, Nguoi Lao Dong, and Cong An TP HCM to deliver impactful humanitarian initiatives in flood-hit Central and Northern regions, including scholarships, teaching equipment, warm clothing, rice donations, and livelihood restoration funds.
During a late-November relief mission in flood-ravaged Da Nang, a FE CREDIT representative shared, “Post-flood recovery is never easy. FE CREDIT aims to be a pillar of support, helping customers and communities swiftly overcome challenges, stabilize their lives, and rebuild sustainably.”
Beyond natural disasters, FE CREDIT steadfastly supports underprivileged children through hundreds of scholarships, enabling them to pursue education. Parallel initiatives include Tet gifts, charity homes for disadvantaged families and Agent Orange victims, blood drives, medical supplies for the needy, and tributes to war veterans. Notably, FE CREDIT delivered hundreds of water tanks to the drought-stricken Mekong Delta, where every drop of clean water is precious for both crops and livelihoods. Between 2024 and 2025 alone, FE CREDIT allocated over 2.1 billion VND to support vulnerable communities, spreading humanitarian values to millions.
These collective efforts weave a meaningful journey, rooted in the belief that finance achieves its fullest value when it uplifts humanity, supports communities, and builds a more sustainable future.
Exciting News for Over 12,000 Residents in Ho Chi Minh City
An estimated 12,600 individuals are expected to receive support for voluntary social insurance contributions, with a total annual funding of over 14 billion VND.
Unlocking Real Estate Investment: Strategies to Dodge 12-15% Floating Interest Rates
Facing soaring interest rates that burden homebuyers, An Gia (AGG) has launched a groundbreaking support policy for The Gió Riverside apartments. Buyers will enjoy a 100% interest subsidy for 36 months (including 12 months post-handover) and a 60-month principal repayment holiday, easing financial pressures and making homeownership more accessible.
TPBank Prioritizes Interest Rate Reduction, Standing Alongside Flood-Affected Communities in Overcoming Challenges
In the wake of devastating storm and flood damage, TPBank has launched a special interest rate reduction policy for customers in the Northern and Central provinces of Vietnam. With a total support limit of up to 4 trillion VND, this initiative demonstrates TPBank’s tangible commitment to sharing the burden and its long-term dedication to standing alongside the community in overcoming these challenging times.
Year-End Shopping Made Easy with Attractive Loan Interest Rates from Sacombank
As the year draws to a close and the Lunar New Year approaches, consumer demand surges. People often find themselves eager to renovate their homes, purchase new vehicles, or invest in the latest technology and home appliances. Many acknowledge this period as an opportunity to “re-standardize” their quality of life, upgrading themselves as a reward for a year of hard work or to prepare for new opportunities in the coming year. However, short-term cash flow constraints can sometimes hinder the ability to achieve all these aspirations simultaneously.
Urgent Delivery: 100,000 m² of Roofing Sheets Sent to Đắk Lắk Residents for Post-Flood Home Repairs
In the wake of devastating floods, Hoa Phat Group has partnered with the Dak Lak provincial government to provide urgent roofing support, aiding hundreds of households in repairing their homes.
