Automating Vietnam’s Growth in the International Market

Conquer the international market with nearly 50 strategic partners worldwide

As one of the flagship products Made by FPT, akaBot has recorded 3,900 customers in over 20 countries, with a revenue growth of 130% by the end of 2023. According to the RPA PEAK Matrix 2023 report by Everest, akaBot increased its number of technology partners and service deployment partners by 244%.

akaBot has partnered with strategic partners in Taiwan (China) and Japan

By joining forces with major players such as Zero One in Taiwan (China) and Daiwabo in Japan, akaBot demonstrates its determination to conquer new markets, enhance understanding of local businesses’ needs, and invest in customer care staff and language platform improvement.

Create community value with the C-Talk strategic sharing event for business leaders

In celebration of its 35th anniversary, FPT Group aims to “Create Happiness” in 2023 with activities that bring value to customers, employees, and partners. Among them, C-Talk organized by akaBot is a series of sharing and strategic digital transformation dialogues between top-level executives and experts, promoting optimized business operations with new technology trends and solutions.

C-Talk Vietnam event featuring speakers from global banks and consulting firms

The event series has been held in Malaysia and Vietnam, bringing together over 100 leaders and experts from 40 financial institutions – banks, insurance companies, manufacturing, retail, etc. both domestically and internationally. This will be akaBot’s annual event series, contributing to the development of a community of managers aiming for sustainable business development, thereby creating value for customers, employees, and society as a whole.

Affirming the position of Make in Vietnam products in international standards

“We dream that Vietnam will be known not only as an agricultural exporter but also as a tech-enabled and tech solution exporting powerhouse. One of the factors that contribute to akaBot’s advantage in foreign markets is being recognized by major research entities,” said Mr. Bui Dinh Giap, CEO of akaBot.

In addition to its development in many new markets, in 2023, akaBot became the first Vietnamese company to appear in Everest’s RPA PEAK Matrix report – one of the most rigorous and comprehensive assessments of global service providers and technology solutions. In late November 2023, the Made by FPT solution was also granted a patent by the United States Patent and Trademark Office (USPTO) for automatic document separation and classification system, which is applied in akaBot Vision and UBot Invoice.

akaBot recognized as a “Major Contender” by Everest and awarded the first patent in the US

The inclusion of akaBot in Everest’s global standout list and the grant of a patent in the US demonstrates the potential for the development of Vietnamese smart automation solutions, with a market scale and service quality on par with many other reputable names worldwide, such as UiPath, Automation Anywhere, Microsoft, Blue Prism…

2024 – Accompanying businesses in the era of human and artificial intelligence coexistence

According to McKinsey & Co.’s research, the combination of Robotic Process Automation (RPA) with Artificial Intelligence (AI) is predicted to contribute to an additional 0.2-3.3% annual work productivity. With the aim of becoming a comprehensive intelligent automation platform, in 2024, akaBot will continue to integrate and incorporate new technologies such as Generative AI and Machine Learning, accompanying the RPA Automation, Intelligent Data Processing (IDP), and Process Mining technology ecosystem… to upgrade the “virtual robotic assistants” with the ability to automatically analyze, learn, and process complex procedures.

Upgrading the “brains” of FPT akaBot’s virtual assistants will create a quality digital workforce, enabling human and artificial intelligence to work in parallel. With over 10,000 virtual robots operating globally, the Make in Vietnam solution has freed more than 11 million employees of all customers from tedious tasks, reducing process handling time by 70% and saving up to 21.9 million working hours per year.