The event attracted numerous high-level business leaders from diverse industries, offering fresh perspectives on holistic management systems, unified data, and integrated AI.
“The global business landscape is rapidly evolving due to market disruptions, supply chain volatility, and rising customer expectations. This demands an agile and intelligent management system that can adapt quickly and optimize operations to maintain a competitive edge,” said Mr. Hoàng Tùng, Business Consulting Director at Citek. He emphasized that this is a significant challenge businesses currently face. In this context, SAP—a leading provider of management solutions for 98 of the top 100 global enterprises—is at the forefront of technological innovation to meet these stringent demands. With over 50 years of global expertise, SAP has developed its latest comprehensive solution, SAP Business Suite.
A Unified Management Platform, Beyond Traditional ERP
SAP Business Suite is not merely an upgrade of conventional ERP systems but a next-generation management ecosystem. It provides businesses with a comprehensive and intelligent platform, optimizing every operational aspect—from finance and HR to supply chain and customer experience—through integrated applications, real-time data, and embedded AI.
The key differentiator of SAP Business Suite lies in its “Suite-First, AI-First” approach. “By unifying applications, data, and AI on a single platform, we empower businesses to operate efficiently with real-time insights and streamlined processes, while maximizing AI and automation potential,” explained Mr. Nguyễn Hồng Việt, Managing Director of SAP Vietnam.
SAP Business Suite is built on three seamlessly integrated layers: Applications, Data, and AI, driving sustainable business growth. The SAP Applications layer integrates core functions such as Finance, Supply Chain, HR, and Customer Journey, adhering to best practices across 25 industries, enabling end-to-end operations on a unified platform. It also integrates with external solutions like CRM, MES, and POS. Data is automatically extracted and categorized into Data Products on SAP Business Data Cloud, generating multi-dimensional reports without requiring cleaning or modeling. The AI layer, featuring Business AI and AI Agent—SAP Joule—is embedded directly into processes, providing intelligent recommendations and automation.
Mr. Triết Trần, Architecture Advisor at SAP SEA, demonstrates the SAP Business Suite platform’s operational workflow.
SAP emphasizes the “flywheel” principle as the core of SAP Business Suite. This principle describes a continuous cycle where application activities generate data, which powers AI operations. The AI capabilities, in turn, optimize applications, creating an increasingly intelligent and efficient system. This cycle enables businesses to streamline operations, enhance intelligent automation, and ensures SAP’s commitment to integrated, data-driven, and scalable solutions.
SAP Business Suite delivers three core values. First, its flexibility in deployment, built on a composable architecture and cloud-native foundation, allows businesses to start with a few modules or fully deploy across SAP BTP, connecting seamlessly with other systems via APIs. Second, its intelligent operations, with AI embedded in processes, ensure clean data processing, real-time insights, and advanced automation. Third, its sustainability in growth, through a “clean core” strategy, reduces total cost of ownership (TCO), ensures ESG compliance, and enables bi-annual technology updates for adaptability.
Begin Your SAP Business Suite Journey with Cloud ERP
SAP Business Suite is a fully integrated platform designed to support all enterprise functions. It includes core modules like ERP, Procurement, and HR Management, each operating as part of a unified system, ensuring efficient end-to-end processes.
“Currently, SAP is partnering with over 700 businesses in Vietnam across various scales and industries, driving digital transformation and technology adoption,” added Mr. Nguyễn Hồng Việt.
Mr. Hoàng Tùng discusses the SAP Business Suite approach.
SAP Cloud ERP serves as the starting point for the Business Suite journey, providing real-time data that fuels SAP Business Data Cloud and SAP Business AI. This enables businesses to manage operations effectively, scale, adapt to market changes, and achieve sustainable growth.
Citek has demonstrated exceptional consulting capabilities in implementing SAP Cloud ERP, particularly in manufacturing and complex industries for Vietnamese and FDI enterprises. With deep expertise and access to SAP’s cutting-edge technologies, Citek is set to deploy SAP Business Suite in Vietnam, helping businesses optimize functions, drive flexible growth, and enhance competitiveness.
Recently, Citek became an SAP Platinum Partner and the only Vietnamese member of United VARs, a global SAP partner alliance with over 70 members in 100+ countries. “Joining United VARs allows Citek to bring international digital transformation expertise to Vietnamese businesses and showcase local industry best practices globally,” said Mr. Nguyễn Công Tẩn, CEO of Citek.
Citek, a pioneer in SAP Cloud ERP implementation in Vietnam, was awarded Best GROW Partner (Best SAP Cloud ERP Partner) 2024 and Best Midmarket Partner of the Year 2024 by SAP.
With SAP’s strategic ERP solution on the S/4HANA Public Cloud—SAP Cloud ERP—Citek has invested in a dedicated team of SAP-certified experts, positioning itself as a leader in Vietnam. This strategy has led to successful SAP Cloud ERP projects in Manufacturing, Plastics, Pharmaceuticals, Chemicals, Food & Beverage, Consumer Goods, and Trade.
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