On the afternoon of November 5th, Hanoi Metro announced that starting from November 10th, 2025, monthly, weekly, and daily tickets for the Cat Linh – Ha Dong urban railway line will be temporarily discontinued. Ticket counters at stations will cease operations as the company focuses on upgrading to a new payment technology system.
“During this period, passengers can still purchase single-trip tickets using the existing method at automated ticket machines within stations. Additionally, weekly and monthly tickets will remain available at ticket counters but will transition to a new electronic ticket model—either as a mobile e-ticket with identification or an e-ticket linked to a citizen ID card,” stated a Hanoi Metro representative.
From November 18th, passengers will use their smartphones to scan QR codes for boarding instead of purchasing physical tickets.
During the transition, two legacy ticket gates will remain operational at each station to accommodate passengers who have not yet switched to the new payment system. However, Hanoi Metro urges passengers to proactively complete the transition before November 15th, 2025, to ensure timely support and address any issues. All automated ticket machines will be decommissioned for upgrades starting November 16th, 2025.
Previously, Hanoi Metro announced that from November 18th, all passengers on the Cat Linh-Ha Dong line will use a QR code-based gate system (electronic identification and biometric authentication). Traditional tickets and manual ticket purchases will no longer be accepted.
To adopt this payment method, passengers must download the “Hanoi Metro” app, register, and simply open the app to scan the QR code at the gate for each trip.
NCB Bank Launches Cross-Border Payments via QR Code Technology
International customers can now effortlessly make payments in Vietnam by simply scanning the QR code provided by National Citizen Commercial Joint Stock Bank (NCB), eliminating the need to exchange foreign currency or carry cash throughout their travel or business trips.
Seamless Cross-Border Payments Now Available via QR Code with NCB
National Citizen Commercial Joint Stock Bank (NCB) has officially launched cross-border QR code payment functionality, enabling international visitors to make fast and secure transactions while traveling, working, or shopping in Vietnam.
Appointing the CEO of Hanoi Metro
The Hanoi People’s Committee has officially appointed Mr. Le Bang An, a member of the Board of Directors at Vietnam Railways Corporation, as the new General Director of Hanoi Metro.
Great news for Vinhomes, An Khánh, and The Matrix One residents: The “Super Metro” 62,000-billion-VND project is about to begin construction, reducing travel time to the capital’s center.
The upcoming launch of Metro Line 5 is set to revolutionize travel, offering significantly reduced travel times and a host of benefits for residents and businesses along its route. This new line will directly connect and enhance the accessibility of numerous key urban areas and large-scale projects, transforming the way people move and interact within the city.
Almost 1.8 Million Passengers Took the Metro During the National Day Holiday
“Hanoi Metro, a limited liability company, has released passenger service statistics for the Cat Linh – Ha Dong and Nhon – Cau Giay urban railway lines during the recent National Day holiday peak. Impressively, these two lines served approximately 1.8 million passengers, showcasing a significant demand for the electric train service.”
