A video of a restaurant owner in Hai Phong, Vietnam, went viral on social media, sparking controversy due to the owner’s unhygienic practice of using her bare hands to serve food.
Recently, a video clip from a small rice restaurant in Hai Phong, Vietnam, caused a stir online. The video captured the restaurant owner using her bare hands to serve rice and side dishes, including fried eggs, braised meat, and shrimp paste, to customers.
The video shows the restaurant owner using her hands to serve food, which sparked concerns about food hygiene and safety. (Source: Beat Hai Phong) |
The video garnered over 22,000 views and thousands of comments on social media. It is said that this is a popular rice restaurant in Hai Phong, with customers even having to wait in line to place their orders.
According to the video, this is a small sidewalk restaurant that is usually crowded with customers. A typical meal includes fried rice with side dishes such as fried eggs, braised meat, and shrimp paste, customized according to the customer’s preferences. However, the restaurant owner was seen using her bare hands to pick and serve the food, even dipping the fried egg into the braised meat sauce and scooping the meat with her hands before placing it into the takeout boxes.
“I haven’t seen this practice in 15 years, and it’s still the same after all these years,”
The video immediately sparked a wave of comments from netizens, ranging from those who had never eaten at the restaurant to those who were regular customers. Some criticized the unhygienic practice, while others commented, “this is how they’ve always done it, and they still have a lot of customers.”
– “Using hands for dry food is one thing, but dipping her hands in the meat sauce is just too much.”
– “I can’t believe someone would do that. It gives me goosebumps just watching it.”
– “I once walked by and saw her doing this, and I swore never to eat there again.”
– “Why don’t they change this practice? Wearing gloves would take a few seconds.”
– “I saw her sweat dripping into the rice bowl, and that was the last time I ate there.”
– “I haven’t seen this practice in 15 years, and it’s still the same after all these years!”
Many people shared similar stories and expressed their concerns about the restaurant’s long-standing unhygienic practices. Despite the public outcry, the owner showed no signs of changing her ways.
Restaurant owner responds: “I want the whole world to know my restaurant is unhygienic”
In response to the video, the restaurant owner made a controversial statement: “Why didn’t you post my picture as well? I’d love to see myself in the midst of my passionate work, and I want everyone in the world to know that my restaurant is unhygienic! I also want you and everyone on social media to criticize me as much as possible so that my restaurant will have fewer customers because, at the moment, it’s too crowded, and I’m exhausted!
I offer affordable meals, and I don’t aim to please everyone. I believe in supporting each other to survive in this world because we only live once. So, I choose to live a life of giving and doing good. As a food handler, I should have a heart. But if you and others think I’m unsanitary, I won’t argue or try to explain myself; I’ll just accept that it’s my fault.
Once again, I would like to thank you and everyone on social media for your help in reducing the number of customers. I love my job, and I’m happy that I can help those with low incomes and the poor by offering affordable meals. I’ve been doing this for a long time, and it brings me great joy!
My only concern now is that the health center where I sell food is forcing me to wear gloves. If I don’t comply, they will fine me. That’s my only worry at the moment!
It’s difficult to wear gloves when handling hot fried rice, and customers are always in a hurry to get to work or school. So, I don’t have time to put on gloves and use utensils. I might have to stop selling fried rice to avoid burning my hands and ruining my gloves.
If I change my menu, please let me know where you live so I can come and thank you in person and offer you a gift! I wish you and your family good health and more time to post about other restaurants. Please continue doing what you’re doing and helping other restaurants improve. Good luck to you and your family!”
In her response, the owner admitted to using her hands due to the rush of customers and the hot temperature of the food, making it difficult to wear gloves. She even acknowledged the unhygienic nature of her practices and seemed grateful that the video had led to a slight decrease in customers, making her job less tiring.
The owner’s defiant response sparked more outrage than the initial video.
While the video received a few hundred comments, the owner’s response provoked over 1,300 comments from netizens.
– “I ate there once, and I didn’t like the taste, and now this. I wouldn’t go back even if they paid me. Her attitude is too challenging.”
– “Her attitude is unbelievable. If she wants to avoid criticism, she should at least use utensils instead of her hands. I understand she wants to keep her face hidden, but this feels like a threat to those who criticized her.”
– “She’s delusional. People are giving constructive criticism. She should be grateful for the feedback and make changes. Now, she’ll have all the free time she wants.”
– “Wearing gloves is not that difficult. If she can’t, she could at least use a spoon. It takes a second or two. Her stubbornness is ridiculous. As a food handler, she should have a heart for her customers.”
“The owner’s response is unacceptable. Customers are giving feedback, and she should listen and improve. If the food is too hot, she can use a spoon to serve it instead of blaming the customers for her own mistakes. She’s ruining her own business with this attitude!”
The owner finally agrees to wear gloves!
The owner’s initial response sparked outrage and criticism from netizens. However, a day later, she seemed to have had a change of heart, as photos showed her wearing gloves while serving food to customers.
“That’s a good decision. Your restaurant has delicious and affordable food, but you just needed to improve your hygiene practices. Sometimes, feedback from customers is not meant to bring you down but to help you improve. I wish you success!”
A netizen expressed relief and encouragement at the owner’s positive change. The incident involving the Hai Phong restaurant owner continues to spark mixed reactions and discussions online.