Ms. Vo Thi Thuy Duong was born in 1977, she holds a Master’s degree in International Economic & Trade Law from Hanoi Law University. With nearly 20 years of experience in human resource management, Ms. Duong has held various key positions in large corporations and reputable banks. As the Deputy CEO of Bamboo Airways, Ms. Duong has made positive contributions to building and developing human resources, focusing on improving service quality to meet the high demands of customers.
Ms. Vo Thi Thuy Duong – Deputy CEO of NCB
Ms. Vo Thi Thuy Duong joined NCB in the context of the bank implementing strong transformation steps following the new strategy for the 2024-2028 period and the 2032 vision, aiming for healthy, safe, and transparent development. Accordingly, personnel development and organizational consolidation are considered key factors. In 2023, NCB continues to supplement resources, strengthen the management team, and enhance the quality of personnel, demonstrating the bank’s effort and determination to enhance resource capacity to meet the fast and strong development needs in the new phase of NCB.
Currently, NCB possesses a workforce, especially a senior staff team with rich experience, professional competence, and management capacity in the financial and banking market. New human resource policies have also been implemented, making NCB the first time to be recognized as the “Best Workplace in Asia” according to the evaluation of HRAA – the leading prestigious award in the field of human resources.
NCB focuses on developing quality human resources to provide the best experiences for customers
Supplementing high-level personnel with deep knowledge and rich experience, as well as enthusiasm in the human resources field, continually demonstrates the determination and professionalism of NCB in comprehensive restructuring and implementing new development strategies since 2024.
The bank representative said that NCB always sees people as the center of development. With strong investment in human resources, NCB aims to bring about significant changes in the quality of services, providing customers with outstanding experiences in financial services according to the set strategy.
In parallel, NCB also implements comprehensive digital transformation projects, focusing on building data platforms, technology infrastructure, continuously upgrading and digitizing products and services to enhance customer experience. At the end of Q4/2023, NCB successfully reached the milestone of 1 million customers and achieved a total asset of over VND 96,249 billion, surpassing the annual target set at the 2023 Annual General Meeting of Shareholders. This is a positive signal showing the remarkable efforts and optimistic transformation of this bank in the context of a challenging and difficult economy.
