Holiday Schedule, Maturing Savings and Important Reminders for Bank Customers in the Upcoming Lunar New Year

Most banks will end transactions at the counter by the end of the afternoon on the 28th of Tet. However, there are still some banks that have announced they will continue serving customers at the counter until the end of the 29th of Tet.

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Banks are working until the end of the 29th Lunar New Year

According to the survey, the Lunar New Year 2024 holiday for banks usually lasts from February 8, 2024 (December 29) to February 14, 2024 (January 5). There are a total of 7 days off, including 5 days off for Tet and 2 make-up days due to overlapping with weekends.

Some banks have stated that, to maximize the benefits for customers, they may serve until the end of February 8, 2024 at branches and transaction offices. For example, PVCombank stated that the bank will work at the counter until the end of February 8, 2024 (December 29). The bank will stop trading from Friday, February 9, 2024 to Wednesday, February 14, 2024 (from December 30 of the Lunar New Year to the end of January 5 of the Lunar New Year). Trading hours will resume on Thursday, February 15, 2024 (the 6th day of the Lunar New Year).

During the Lunar New Year holiday, customers can still perform transactions through electronic channels such as digital banking applications, ATMs, as well as ATMs also operating normally. Accordingly, customers can still perform payment transactions, transfers, online deposit opening/closing, bill payment, opening new accounts with eKYC,… In case of questions, complaints, or feedback, customers can contact the bank’s hotline, operating 24/7.

For deposit transactions, there are now many banks equipped with multi-function ATMs such as VPBank, ACB, Agribank, Techcombank, MB, Bản Việt,…, so customers can deposit money directly into the account through these new ATMs.

Deposit maturity book in Tet holiday

Many people also wonder how the maturity of deposit books falling on the Lunar New Year days (February 8-14) will be settled and interest will be calculated. In this regard, some banks will calculate interest based on the actual time until the end of February 7, while others will calculate until February 15.

VIB stated that, for deposits due from February 8, 2024 to February 14, 2024, if customers want to close the deposit, they should go to the nearest VIB transaction office on February 15, 2024 to enjoy the interest rate with a term according to the actual number of days counted until February 15, 2024. In case customers do not want to close, the deposit books will still be automatically extended according to the date specified in the deposit book.

Meanwhile, at VPBank, online fixed-term deposit accounts and accounts at the counter with automatic renewal terms coinciding with the holidays (February 8-14) will still be renewed normally. For deposits at the counter, customers can perform the closure on the first working day after the holiday (February 15, 2024) to receive interest for the entire actual deposit period.

VPBank’s online and counter fixed-term deposit accounts without automatic renewal terms that fall on holidays will be automatically closed as follows: Due date for closure from February 8-14, 2024 will be automatically closed at 00:30 on February 8, 2024; Due date for closure on February 15, 2024 will be automatically closed at 20:00 on February 14, 2024. The interest period will be calculated based on the actual number of days of the deposit.

On the other hand, Techcombank announced that in the case of deposits with maturity dates falling on holidays, the bank will pay interest and principal on the first working day after the holiday.

When will the interest be calculated for savings accounts opened during the Lunar New Year?

For most banks, when depositing during the Lunar New Year, the start date of interest calculation will be from February 14 or February 15.

For example, VPBank stated that online fixed-term deposit transactions made after 21:30 on February 7 will be calculated from February 14. Accounts opened after 17:00 on February 14 will have interest calculated from February 15. Online fixed-term deposit accounts and accounts at the counter with automatic renewal terms coinciding with the holidays (February 8-14) will still be renewed normally.

For deposit accounts with installment orders on February 8-14, 2024, automatic debits will be made according to the following schedule: If the installment order date coincides with February 7, 2024, the system will automatically deduct at 18:30 on February 7, 2024; If the installment order date coincides with February 8-14, 2024, the system will automatically deduct at 14:00 on February 14, 2024; If the installment order date coincides with February 15, 2024, the system will automatically deduct at 18:00 on February 15, 2024. Subsequent periods will still be executed according to the pre-set schedule.

Deposit money on the first working day of the new year to receive lucky money from the bank

During the Lunar New Year, many customers with idle money will have a need to deposit money in the bank, which is also to invite luck in the new year. February 15 is the day when banks resume normal operation at transaction counters. On this day, many banks will start implementing gratitude programs and give lucky money to the first customers to come for transactions. Therefore, customers can come to deposit money on this day to receive gifts and lucky money from the bank. Currently, many banks such as SHB, Sacombank, MB, HDBank,… announce that they will have lucky money policies for customers who deposit money, some banks apply at the counter, some banks apply on the Mobile application.